Woodland Supply Information Systems Project Selection

Abstract

It was early morning November 2, 2020. Kelly Green, IT Manager, Woodland Supply Inc (Woodland) was preparing for an annual budget meeting in two weeks with the leadership team to present his recommendations on 2021 IT projects for approval. The IT department worked tirelessly to implement systems that would allow Woodland Supply to continue operations under the demands of COVID-19. These IT projects, including e-Commerce, business intelligence, call centre, online training platforms, and strategic device deployment, played a major role in Woodlands' ability to operate, innovate, and even excel during the pandemic. Green must determine how to evaluate the potential IT projects for 2021 in the changing dynamic. He had to act fast, as his annual budget meeting was two weeks away.

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